Support

Frequently Asked Questions

Find answers to common questions about our services, processes, and how we can help your business grow.

General

We provide custom software development, AI & ML solutions, cloud infrastructure (AWS, Azure, GCP), IT consulting, web & mobile app development, DevOps & CI/CD, and data analytics services.

Our headquarters is in Indore, Madhya Pradesh, India, with an additional office in Pune. We work with clients globally.

We serve healthcare, fintech, manufacturing, energy, retail, agriculture, logistics, and education industries, among others.

You can reach us through our Contact page, email us at info@vexilolabs.com, or call us at +91 8618469453.

Project & Process

We follow a structured 5-step process: Discovery, Architecture, Development, Deployment, and Optimization. Every project starts with a thorough understanding of your requirements and goals.

Timelines vary based on scope and complexity. A simple web application might take 4-8 weeks, while enterprise solutions can take 3-6 months. We provide detailed timelines during the discovery phase.

Yes, we provide dedicated teams that work exclusively on your project. Team composition is tailored to your technology stack and project requirements.

We follow Agile methodology with 2-week sprints, daily standups, and regular demos. This ensures transparency, flexibility, and continuous delivery.

Technology

We work with React, Next.js, Node.js, Python, Java, Flutter, React Native, AWS, Azure, GCP, Docker, Kubernetes, TensorFlow, PyTorch, and many more.

Absolutely. We specialize in building solutions that integrate seamlessly with existing infrastructure, including ERP, CRM, legacy systems, and third-party APIs.

Yes, we help businesses migrate from on-premise to cloud, between cloud providers, or modernize existing cloud infrastructure with minimal downtime.

We follow best practices including code reviews, automated testing, CI/CD pipelines, static analysis, and documentation. Every deliverable goes through rigorous QA.

Pricing & Support

We offer flexible pricing models: fixed-price for well-defined projects, time & materials for evolving requirements, and dedicated team models for ongoing development.

Yes, we provide post-launch support including bug fixes, performance monitoring, security updates, and feature enhancements. Support plans are customizable.

Yes, all projects include a 30-90 day warranty period after delivery during which bug fixes are provided at no additional cost.

We're happy to share relevant case studies and references during the discovery call. Due to NDA agreements, not all projects can be publicly shared.

Still have questions?

Our team is here to help. Get in touch and we'll respond as soon as possible.

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